This episode of the Moorcrofts Means Business podcast sees our Employment Partner, Matt Jenkin, talk with James Nathan, an international keynote speaker on customer service and experience on how to truly delight clients.
Matt and James discuss all things client service, including:
Further details on James' client service training can be found on his website: www.jamesnathan.com. https://www.jamesnathan.com/
https://www.jamesnathan.com/